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Contacting backblaze support
Contacting backblaze support






  1. #Contacting backblaze support how to
  2. #Contacting backblaze support download

Not every issue will be resolved by contacting Facebook Support with this feature. Sometimes it might take longer, so you need to be patient. Usually, the approximate waiting time corresponds with the one given in the box next to the option. Then you can click on either the Email or Chat button.

#Contacting backblaze support download

Encoding issue, cannot download files from B2 to Local HDD.If you are entitled to use this option, you should scroll down and a live chat starting point “Contact our support team” will be visible there.copy-file-by-id fails on large files HOT 5.Remove the use of `set_thread_pool_size` when adopting b2sdk v3 (or earlier).Connection error- certificate verify failed HOT 5.Failed upload: Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol.Do not use unathenticated git protocol for installing SDK in CI HOT 1.Apple Silicon / M1 standalone binary? HOT 5.Use ascii codec for printing help when locales are not configured in the OS HOT 1.b2cli requires listBuckets, but it doesn't have to be this way.b2 version 3.0.2 won't run on CentOS 7.9 - libm.so.6 / GLIBC error HOT 2.

contacting backblaze support

I re-authorized, and put my bucket name in double-quotes, and it magically started uploading.įrom B2_Command_Line_Tool. (as of writing this, version that supports -debugLogs flag is not yet installable via pip - we'll probably release it next week)įrom B2_Command_Line_Tool.

#Contacting backblaze support how to

A procedure on how to enable logs can be found here. If anyone manages to reproduce it, please provide logs so that we can investigate. ppolewicz commented on September 18, 2016 In this case the bucket contents were successfully listed just before the error was encounteredįrom B2_Command_Line_Tool. This will clear all cached information, so you have to reauthorize your account after that.įrom B2_Command_Line_Tool. b2_account_info file in your home directory. So one thing you could try is to delete the. The client still had the bucket name cached and somehow the sync command saw an empty bucket and started uploading all the local files, which of course failed. So the problem still exists with the newest B2 CLI version? I think I had a similar issue when I deleted a bucket through the web interface. I confirm it is not a storage cap issue.įrom B2_Command_Line_Tool. pgonin commented on June 3, sorry I did not follow up, I missed your question. ppolewicz commented on April 21, can you confirm whether it was the storage cap issue or not?įrom B2_Command_Line_Tool. Testing corner cases is not something we focused closely though.įrom B2_Command_Line_Tool. If the limit was really hit, user should get a more appropriate error message than "No such bucket". You might want to check the Caps & Alerts in your account at .įrom B2_Command_Line_Tool. The other thing that can cause uploads to fail is when you hit your storage cap. That can look at your bucket and see if there are any problems.

contacting backblaze support

bwbeach commented on March 5, 2016Ĭontacting support is the best plan. I will contact b2 support to report my issue.įrom B2_Command_Line_Tool. I confirm this is my bucket (I can list content) and I previously uploaded objects without issues (using 0.3 version of b2 cli) If you will confirm that this is all ok, then please contact b2 support by email and share your account data and exact bucket name. Can you somehow confirm that the name of the bucket is spelled properly?

contacting backblaze support

I suspect that you are not the owner, or are not properly authorized to the right account, to someBucketName bucket.

contacting backblaze support

We have no logic which would distinguish old buckets from newly created ones. We have automated tests which we run before release and those perform uploads many times. very nice improvement of UIįrom B2_Command_Line_Tool. I like the new progress bar based on tqdm btw. $ b2 upload_file myNewBucket filenameLocal filenameRemoteįrom B2_Command_Line_Tool.








Contacting backblaze support